Case Study Example | Topics and Well Written Essays - 750 words - 29

Case Study Example Hiring a new worker, training them, and ensuring that they perform better than the previous employee is very expensive and time-consuming (Shaer 6). 2. Even if the underperforming employee is fired and a replacement is brought in, there is no guarantee that the new employee will perform better and the manager might be forced to again fire the new employee and find a replacement (Shaer 8). Such a trend will prove detrimental to the company’s progress. Once the manager decides to give an underperforming employee the chance to redeem themselves and reach an acceptable performance, the former is forced to come up with a counseling strategy. According to Shaer, counseling involves setting goals and objectives for the employee, then advising and coaching them on how to achieve the set goals (25). During the counseling process, the manager should remember to: 2. Clearly explain to the employee the areas in which they are failing and make them understand exactly what is expected of them. It may be that although the employee is productive, they lack certain personality traits that are vital to good performance (Shaer 35). 3. Assure the employee of continuous support from the management throughout the performance improvement period. Support from the manager makes the employee feel important to the company and increases their motivation to perform better. In most cases, underperforming employees do not realize that they are underperforming until they are given a bad review or fired. These employees believe that their performance is good and consider the bad review or firing as unfair by rationalizing that: 1. Their performance is not bad but rather find fault in the methods used to measure performance. According to Shaer, such employees demand to be evaluated using different criteria other than the normal criteria used in the company (29). 2. Although their performance might be bad, the underperforming employees see no need